Privacy Policy
At Sportivate, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our programs, website, and technology platforms (including the FEN2 app).
1. Information We Collect
✅ Personal Information: Name, age, contact details, school details, and parent/guardian information for registration purposes.
✅ Payment Information: For program fees and transactions (handled securely through third-party payment providers).
✅ Health & Fitness Data: Basic physical assessment details for training optimization.
✅ Usage Data: Interaction with the FEN2 app and other Sportivate platforms.
2. How We Use Your Information
We use the collected information for:
✅ Program Enrollment & Management: To ensure seamless participation in Sportivate’s sports programs.
✅ Training & Performance Tracking: AI-based training recommendations and progress tracking.
✅ Safety & Security: Emergency contacts and injury response procedures.
✅ Marketing & Communication: Updates on programs, events, and relevant promotions (with consent).
✅ Legal Compliance: Meeting regulatory and child safety requirements.
3. Data Protection & Security
✅ We store your information securely and never share it with third parties without consent.
✅ Only authorised staff and trainers have access to personal data for training and safety purposes.
✅ Payment information is processed through secure third-party providers, and Sportivate does not store any financial details.
4. Media & Content Usage
✅ Photos/videos from sessions may be used for marketing and promotional materials.
✅ Opt-Out: If you prefer not to have your child’s images used, please submit a written request.
5. Third-Party Services & Partnerships
✅ We collaborate with schools, community hubs, sports organizations, and technology providers to enhance the program experience.
✅ No personal information is shared with third parties unless required for training, scholarships, or external certifications (e.g., FA England, ICC, etc.).
6. Data Retention & Deletion
✅ Data is stored securely for the duration of participation in the program.
✅ Users may request data deletion by contacting us at connect@sportivate.co.
7. Children's Privacy & Parental Rights
✅ Sportivate is committed to child safety, and parental/guardian consent is required for all underage participants.
✅ Parents have the right to access, update, or request deletion of their child’s data at any time.
8. Changes to This Privacy Policy
✅ Sportivate reserves the right to update this policy as needed. Participants will be notified of significant changes.
📩 For questions or privacy-related requests, contact us at: connect@sportivate.co
Your privacy matters. Sportivate is committed to a safe and secure sports environment!